Wordpress Support

Regular WordPress Maintenance is essential to keep your site safe, secure and working hard for your organisation. We’ll protect your investment, so you never have to worry about it.

Why do you need Wordpress maintenance?

It’s like servicing your car – if you don’t change the oil and put air in your tyres, your website will let you down.

Let someone else look after your website, while you look after your business.

A WordPress Maintenance & Security Package will ensure that your site is monitored constantly. Your WordPress website will be backed-up every day. Any plugin’s that are on your site will be updated when new version becomes available. The WordPress CMS itself will be updated for you. If any of these updates cause things to break or behave unexpectedly, it’s not your problem. Your WordPress Maintenance & Security Package will take care of it. In addition to this, your site will be scanned regularly for malware, security and performance issues. We’ll keep you posted all the way and send you a report each month, so you can stay in the loop.

How much does Wordpress maintenance & support cost?

WordPress maintenance & support plans come in two flavours. The difference is the amount of time we spend updating content on your site.
If you need more time for other tasks that’s no problem. We have flexi-time for that.

Security Essentials

WordPress Core Updates
WordPress Theme Updates
Plugin Updates
Daily BackUps
Uptime Monitoring
Performance Monitoring
Real-time Defence
(with Wordfence Premium,
valued at $145 – $740AUD annually)
Site-specific Video Tutorials
Monthly Report
Priority Support
Annual Review (on request)
30 Minutes Content Updates or Consult

From $139 +GST, monthly

(Add $99 +GST if ecommerce or multisite*)

Security Essentials Plus eCommerce

WordPress Core Updates
WordPress Theme Updates
WooCommerce Updates
Plugin Updates
Daily BackUps
Uptime Monitoring
Performance Monitoring
Real-time Defence
(with Wordfence Premium,
valued at $145 – $740AUD annually)
Site-specific Video Tutorials
Monthly Report
Priority Support
Bi-annual Review (on request)
Unlimited Content Updates
3o Minutes Consult

From $495 +GST, monthly

What they said

  • Fantastic company that we will definitely will use again. They have wonderful communication with clients and worked with us every step of the way to solve our Website problems! Their ongoing monthly security and maintenance plans is a must for anyone with a website!

    - Christy Leitch, Resolutions
Client logo - Curtin
Client logo - AVL
Client logo - Navitas
Client logo - Moodle
Client logo - Vim & Co

What is flexi-time?

Flexi-time is time you can add to your monthly website maintenance & support plan. It’s basically like having your own user experience guru to keep an eye on things and make sure your site is always working hard for your business. You can use flexi-time hours for:

It’s up to you.

How does flexi-time work?

It’s easy. For quick content updates (up to 30 minutes), you fill out a short online form and we’ll turn it around as quick as we can.

For one to one consults, book in a call, whenever you need to.

For more complex tasks, you book in a call, we talk about what you need and give you a ball-park quote. In both cases, we’ll time-track the task/s and you’ll be invoiced for any flexi-time at the start of the following month.

Remember: We won’t tie you down. If you want out, just give us 30 days notice so we can ensure a smooth transition for you (and arrange a leaving party..)

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